Information Security Policy & Procedures
Website Privacy Policy
Policy ID : TSIS-GDPR-022
Important notice : All information contained in this page, as well as the software described in it, is proprietary to T-Sourcing. Except as permitted by license agreement, no part of this page may be reproduced, stored in a retrieval system, or transmitted in any form or by electronic, mechanical, recording, or any other means, without the prior written permission to T-Sourcing.
T-Sourcing has taken care in the preparation of this document but makes no expressed or implied warranty of any kind and assumes no responsibility for errors or omissions. No liability is assumed for incidental or consequential damages in connection with or arising out of the use of the information or programs contained herein T-Sourcing reserves the right to introduce changes to the product that are not reflected in the page.
Best Counsalting Solutions since 2002.
Introduction
This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Who We Are?
Since its inception in 2014, T-Sourcing (Pvt) Limited has grown into one of the largest service providers in the field of Business Process Outsourcing (BPO) and Business Process Management (BPM) in Pakistan. Our exceptional customer satisfaction record, highly trained and effectively managed staff along with our state-of-the-art technical infrastructure and operational platforms has helped us transition into one of the fastest-growing providers for outsourced contact solutions, partnering globally with organizations in the retail, healthcare, telecommunications, and public sectors.
With deep vertical integration expertise and a unique understanding of client-centric industry needs, it is our aim at T-Sourcing to achieve the optimal balance between customer satisfaction, cost reduction, and revenue growth, tailored specifically to the needs of our clients. But our primary focus lies in consistently achieving and surpassing all qualitative and quantitative benchmarks set by our clients by focusing on their core competence and by constantly learning and improving our operational efficiency. By leveraging our global delivery capabilities, because we help optimize our clients’ business processes by providing them with customized business management solutions.
What sets us apart from the rest is our promise to provide an unparalleled customer experience – every time. So, A long-term client relationship is what we strive to achieve here at T-Sourcing. Our staff works round the clock to care for your customers better to help you keep them longer.
Details of T-Sourcing Data Protection Officer are as under: -
| Item | Description |
|---|---|
| Name | Mateen Mughal |
| Contact Number | (+92) 21-111-087-423 |
| [email protected] |
How We Use Your Information
- When you use our website.
- When you submit an enquiry via our website.
- When you purchase a product from our website.
- Other types of transactions via our website.
- Your rights as a data subject.
- Your right to complain.
- Updates to this privacy policy.
Best Counsalting Solutions since 2002.
When You Use Our Website
When you use our website to browse our products and portal services and view the information, we make available, a number of cookies are used by us: –
- To allow the website to function.
- To collect useful information about visitors.
- To help to make your user experience better.
Cookies and Similar Technologies. When you use our Services, our servers may automatically collect additional website usage data to improve our Services.
Cookies Details for session
| Attribute Name | Attribute Value |
|---|---|
| cookieyes-consent | |
| cookie-notice-accepted |
Necessary
| Cookie | Description |
|---|---|
| cookieyes-consent | CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. |
| elementor | The website's WordPress theme uses this cookie. It allows the website owner to implement or change the website's content in real-time. |
Advertisement
| Cookie | Description |
|---|---|
| NID | Google sets the cookie for advertising purposes; to limit the number of times the user sees an ad, to unwanted mute ads, and to measure the effectiveness of ads. |
A cookie is a small data file that we transfer to your Internet enabled device for security purposes and to improve our Services by providing technical details about your session. A session cookie enables certain features of our Services and is deleted from your computer when you disconnect from or leave the Services. A persistent cookie remains after you disconnect from or leave the Services and may be used on subsequent visits.
This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use the Services , the pages or other content you view or otherwise interact with on the Services, and the dates and times that you visit, access, or use the Services.
We use this information to provide you with our Services and tailor them to you by gathering and remembering information about your preferences. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies.
When You Use Our Website
When you submit an enquiry via our website, we ask you for your name, contact telephone number and email address, as well as the request details.
We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information about our services and/or products.
Your enquiry is received as an Email Message and is registered & stored on the Email Server’s DB.
Email is received by T-Sourcing Call Center and the concerned ones are directed to Data Protection Officer to take further actions as per enquiry. We do not use the information you provide to make any automated decisions that might affect you. We keep enquiry emails for 1 year.
Your Rights As a Data Subject
To submit a request regarding your personal data by online form on our website, please use the following form: https://tsourcing.com/connect-with-us/ .
Your Right To Complain
If you have a complaint about our use of your information, we will prefer you to contact us directly in the first instance so that we can address your complaint.
Updates To This Privacy Policy
We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we have not previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent. We will update the version number and date of this document each time it is changed.